Using global stock

The global stock features allows you to sell multiple tickets that all come out of one pool of stock. For example, say you have a venue which has 100 seats, and you are selling three different price tickets for children, adults, and seniors. If you listed the stock of each ticket at 100, you might accidentally sell over 100 total tickets, and run out of seats. Instead, you can enable a global stock of 100. Your attendees can choose to buy any of the three ticket types, but only up to 100 individual ticket sales.

To enable the global stock for your event, click the Enable global stock checkbox in the tickets meta box. A field will appear for the global stock level. Set that number to your global stock limit. In the example described above, that number would be 100.

KB – global stock ticket box

When you click Add new ticket the new ticket options will display. In addition to the basic options outlined in the section above, you’ll see a Global stock mode field.

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By default, your new ticket is independent, meaning that it is not restricted by the global stock level. If you do want the new ticket to be from the global stock and have no other limit on sales, select the use global stock option. If you want your ticket to be part of the global stock but also impose a sales limit on it (for example, if you want to only allow up to 50 children at your event out of your global stock of 100 attendees) you can choose the use global stock but cap sales option. In that case, you’ll need to fill in the Cap Sales field that appears below.

Once you’ve configured your ticket, hit the Save This Ticket button and you’re all set. As your tickets start to sell, the stock for the all tickets in global stock will decrease accordingly.